Thursday, October 11, 2012

Customer protocol at Subway

An open letter to fellow Subway customers.

I detest waiting in line behind you.  Here's are some rules you need to know to please me, so that I will tolerate waiting behind you.  You in turn will appreciate this from others.

1) Know what you want to order.  Bread, type of sandwich, cheese, "warmed up", fixings.  Don't wait for the sandwich artist to ask you these five questions.  Just tell them.  If it's your first time or you're not a regular, step off to the side until you make a decision.
2) Be present.  Don't talk on the phone or to your friend while the sandwich artist waits for you, which means I'm waiting for you.
3) By all means do not order subs for multiple people.  This slows everything down to a halt because you don't really know what they want, and it becomes labor intensive.  Subway is not adept at handling this.  Bring those people and everyone can order for themselves.  Then eat together.  That's more social than everyone eating at their cube.
4) Know if you want the chips and drink before the cashier asks you.  Don't count out pennies, nickels, and dimes to make exact change.  Carrying change to avoid getting change is really a waste of your time and mine.  Put your change in a jar and save it.

Wednesday, October 10, 2012

Going to the message boards

The reason the posts on this blog have slowed down of late is because I started a second blog in early September called Chiefs Outsider (chiefsoutsider.blogspot.com). 

When I started chancesareexcellent I hoped to get people to respond to what I write.  I have nearly a 1000 pageviews now and have received one comment.  A friend suggested to me that I'm not controversial enough.  I could write half-cocked posts about politics or the Kardashians but then I'd be joining the web culture that I dislike.  I do appreciate that real people are reading this or that some search engine algorithm is finding me.  I try to be civil and at least mildly interesting while I work on my writing skills.

You'll have to visit the Chiefs Outsider to get a feel for what it's about.  My indirect goal for that blog is to find something people are passionate about and show an outsider's perpective on that passion.  I couldn't think of a better place to do it than football in America.  Diehard football fans are an interesting group of people.  They call radio shows, wear jerseys, speak in the 1st person plural ("we") when referring to their team, and their mood is sometimes determined by the fates of the team.  I'm a diehard University of Michigan football fan but 12 years ago I realized it's as much of an affliction as anything else.  Michigan lost a game to Purdue and I nearly slipped into a depression when they inevitably lost the game due to Lloyd Carr "play not to lose" tactics.  I was really down about it but it later became an epiphany.  I still get crazy sometimes when they win or lose a close game, but now I'm aware of what I'm doing and temper the highs and lows.

I've watched all five Chiefs games this year and feel I'm knowledgeable enough to go to the message boards.  I know more about the Chiefs than most people outside KC.  I know it's rough out on the boards  because I used to post on them occasionally when I was a mediocre stockpicker. 

I'll keep posting on this subject as long as it's something I think is interesting to you the reader.  Maybe it will even stir up a comment.

Thursday, October 4, 2012

Maine vacation, day two, part two - Portland Lobster Company

Commercial Street is where I'd recommend a first-time visitor to start in Portland.  Here you will find most of what you'll want to do.  We started by securing our tickets for a cruise of the harbor, and then made our way to lunch at the Portland Lobster Company.  A few locals told us to visit, and we were glad they did.  This is sort of the standard lobster place:   near the water, overpriced, but leaving you wanting more.  We ordered a lobster roll, clam chowder, and clam strips.  The lobster roll was nearly $16, but I could easily justify it because if you go to Maine you must eat lobster.  It may sound trite to those that have never been to Maine, but once there you will accept it. This was the first of many lobster meals for us.

The Portland Lobster Company extends out into the harbor and is adjacent to where the tour boats dock. 
Some of it is covered by umbrellas and the rest is a large eating area.  The next Maine post will be about the cruise, which was more enjoyable from eating such a satisfying meal.





Monday, October 1, 2012

Maine vacation, day two, part one - Portland Observatory

When I saw the Portland Observatory for the first time I assumed it was a lighthouse.  It looks like a lighthouse, and I didn't see any space for a telescope.  It's not a lighthouse, and it's not an observatory in the sense that it observes the skies above.  Sitting on the top of Munjoy Hill in downtown Portland, it is the last surviving maritime signal tower in the US.  I'll explain what that means in a minute.

We came upon the Observatory by fate, and I'm glad we did.  Our original plan was to be downtown to ride on a lobster boat but since we had an hour to kill we thought we'd first see the Observatory, then drive downtown, park, and buy the tickets for the tour with time to spare.  Of course this was totally unrealistic, but it made sense at the time.  We bought our tickets for the Observatory tour, then waited, and waited some more.  They only take smaller groups as space is limited, and try to space them out to avoid congestion.

We arrived at midpoint of one of these groups that form, and then had to wait for the preceding group to move up further and a couple of more tourists to take the tour with us.  Then the cashier went to grab lunch so the volunteer guide was stuck watching the till.  As the minutes passed I realized our plans to go on the lobster boat were slipping away.  I really struggle with moments like this due to my chronic, monumental impatience.  I tried to tell myself that it was a beautiful day and that there would more tours to catch, and to just enjoy the one I was about to take. 

Finally our group embarked and winded our way up the four or five flights of stairs, with a short break on each floor for some information about how and why it was built along with all the history.  It was built in 1807 as a way to communicate between the incoming ship on the Atlantic Ocean and the boat owners on the harbor.  When the watchman could see the incoming flags we would hoist the same flag so the down on the harbor they knew their ship was coming and make preparations. 

The highlight was reaching the top floor, feeling the cool breeze, and seeing Portland and the surrounding waters from all sides.  I also took advantage of the view to see where we'd be trying to catch the elusive lobster boat tour.  This was when I realized that Portland is more of a town than a city.  There are only 66,000 residents, and most of the city proper would be considered downtown.  In retrospect I believe it's the best place to start your Portland trip.  Later in our other tours of Portland the Observatory was always mentioned, and I listened closely to make sure they had their facts correct, because I had the patience to make it through the tour and learned some lessons in the process.