Thursday, October 11, 2012

Customer protocol at Subway

An open letter to fellow Subway customers.

I detest waiting in line behind you.  Here's are some rules you need to know to please me, so that I will tolerate waiting behind you.  You in turn will appreciate this from others.

1) Know what you want to order.  Bread, type of sandwich, cheese, "warmed up", fixings.  Don't wait for the sandwich artist to ask you these five questions.  Just tell them.  If it's your first time or you're not a regular, step off to the side until you make a decision.
2) Be present.  Don't talk on the phone or to your friend while the sandwich artist waits for you, which means I'm waiting for you.
3) By all means do not order subs for multiple people.  This slows everything down to a halt because you don't really know what they want, and it becomes labor intensive.  Subway is not adept at handling this.  Bring those people and everyone can order for themselves.  Then eat together.  That's more social than everyone eating at their cube.
4) Know if you want the chips and drink before the cashier asks you.  Don't count out pennies, nickels, and dimes to make exact change.  Carrying change to avoid getting change is really a waste of your time and mine.  Put your change in a jar and save it.

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